A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.

Apple has also released a macOS update that prevents this issue from happening to other 2016 and 2017 MacBook Pro computers. Please update to macOS Big Sur 11.2.1. MacBook Pro with Apple M1 chip: Testing conducted by Apple in October 2020 using preproduction 13-inch MacBook Pro systems with Apple M1 chip, 8GB of RAM, and 512GB SSD. The wireless web test measures battery life by wirelessly browsing 25 popular websites with display brightness set to 8 clicks from bottom. The 2017 update of the 13-inch MacBook Pro ($1,299) isn't a groundbreaking refresh, but it does come with two very important new features: a reduced price and new processor options from Intel's.

Apple Macbook Pro 2011 Software Update

The battery health status on these devices will also indicate 'Service Recommended.' If the status indicates that your battery is Normal, your battery is not affected by this issue.

If your 2016 or 2017 MacBook Pro exhibits these behaviors, contact Apple to get your battery replaced, free of charge. Your computer will be examined prior to service to verify that it is eligible for the free battery replacement.

Apple has also released a macOS update that prevents this issue from happening to other 2016 and 2017 MacBook Pro computers. Please update to macOS Big Sur 11.2.1 or later or install the macOS Catalina 10.15.7 supplemental update.

Check battery health

To determine if your battery needs service, check the battery health:

Apple Macbook Pro Software Updates

• In macOS Big Sur, choose Apple menu  > System Preferences, click Battery, select Battery in the sidebar, then click Battery Health.
  
• In macOS Catalina or earlier, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.

Update macOS

Apple Macbook Pro 2010 Software Update

Choose System Preferences from the Apple menu , then click Software Update to check for updates. Look for macOS Big Sur 11.2.1 or later or macOS Catalina 10.15.7 supplemental update.

Apple Macbook Pro 2009 Software Update

Identify your computer's model

Choose Apple menu  > About This Mac. 2016 and 2017 MacBook Pro models are listed below:

Apple Macbook Pro Software Update 2020

• MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
• MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
• MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
• MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
• MacBook Pro (15-­inch, 2016)
• MacBook Pro (15-­inch, 2017)